Who are we?
Our site address is: https://cactusandmore.nl.
About our privacy policy
Danny’s Cactus & More cares deeply about your privacy. We therefore only process data that we need for(the improvement of) our services and will carefully handle the information we collect about you and your use of our services have collected. We never make your data available for commercial purposes available to third parties.
This privacy policy applies to the use of the website and the services accessed thereon byDanny’s Cactus & More. The effective date for the validity of these terms is 14/01/2021, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you is collected by us, what it is used for and with whom and under what conditions it may be shared with third parties. We also explain to you the
manner in which we store your data, how we protect your data from misuse and what rights you have in relation to the personal data you have provided to us.
If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact information at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data can be viewed.
Web store software
WooCommerce
Our online store is developed with software from WooCommerce. Personal data you provide to us for our services are shared with this party. WooCommerce has access to your
data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is required by the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information relating to your use of the software, no personal data is collected and/or stored.WooCommerce reserves the right to share collected data within its own group to further improve the service.
WooCommerce
Our web store is developed with software from WooCommerce, we have chosen Hostnet for our web hosting. Personal data that you make available to us for the purpose of our service, are shared with this party. Hostnet has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Hostnet is, based on the agreement we have with them, obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
WooCommerce
Our online store is developed with software from WooCommerce, we host our online store on an in-house server. We have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of data as much as possible. These security measures consist at least of the application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
Web hosting
Hostnet
We purchase web hosting and email services from Hostnet.nl. Hostnet.nl processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Hostnet.nl has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Hostnet.nl is bound to secrecy under the agreement.
Email and mailing lists
Hostnet
We use the services of Hostnet for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hostnet has no access to our mailbox and we treat all our email traffic confidentially.
Payment processors
Mollie
For handling (part of) the payments in our web store we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymized) data with third parties. All of the above safeguards regarding the protection of your personal data also apply
to those parts of Mollie’s services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory time limits.
Reviews
Shipping and logistics
DHL
When you place an order with us, our job is to get your package delivered to you. We use the services of DHL to make the deliveries. This requires us to share your name, address and place of residence information with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.
DPD
When you place an order with us, our job is to get your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence data with DPD. DPD only uses these data for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your data available to these parties.
Invoicing and accounting
Minox
To keep our records and accounts, we use the services of Minox. We share your name, address and residence information and details related to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored in a protected manner. Minox is committed to confidentiality and will treat your information confidentially. Minox will not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data – other than at your request – to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our
service. These data (for example, your IP address, web browser and
operating system) are not personal data. Cooperation with fiscal and criminal investigations In appropriate cases, Danny’s Cactus & More may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.
Retention periods
We will retain your data for as long as you are our client. This means that we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forgetting request. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or by post, for example, we will ask you to identify yourself. We keep records of processed requests, in the case of a forgetting request we administer anonymized data. You will receive all copies and transcripts of data in the
machine-readable data format we use within our systems. You have the right at any time to file a complaint with the Personal Data Authority if you suspect that we are using your personal data in an inappropriate manner.
Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data together with a list of the processors holding this data, indicating the category under which we have stored this data.
Rectification right
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted at the e-mail address known to us.
Right to restrict processing
You always have the right to restrict the data we process (or have processed) that relates to your person or is traceable to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed. Right to object and other rights
You have the right to object, where appropriate, to the processing of your personal data by or on behalf of Danny’s Cactus & More. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process (or have processed) and will then permanently stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for
privacy issues.
Cookies
Google Analytics
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in these
privacy statement.
Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.
Contact information
Danny’s Cactus & More
Waatskamp, 150 6035BV Ospel Netherlands T (068) 161-1870 E info@cactusandmore.nl
Contact person for privacy matters
Danny va
